FAQ

Q: Do you do consultations in your apothecary?

A: We do not provide consultations at the apothecary. We do not give medical advice. The information you receive from us at Fig + Flora is for educational purposes only and is not intended as a substitute for professional medical advice, diagnosis or treatment. Always seek professional medical advice from your physician or other qualified healthcare provider with questions you may have regarding a medical condition.

Q: What is a Certified Herbalist?

A: A Certified Herbalist is someone who was educated in an approved institution and completed a certain number of hours required for certification. A Certified Herbalist's education may also include apprenticeships, attending conferences, workshops and experiential learning on the subject. A Certified Clinical Herbalist is someone who has completed hours in a clinical setting.

Q: What should I know about your products?

A: All products made by Fig + Flora Apothecary are always 100% natural, made from plant based ingredients and are free from synthetic colours and fragrances, palm oil and parabens while also carefully crafted to be gentle on skin.

- All salves and balms are vegan friendly, we use plant based waxes.

- All products are carefully made in small batches to ensure quality and are always cruelty free and NEVER tested on animals.

Since we do not use any synthetic fragrances all products are mildly and naturally scented with hydrosols, teas, infusions and pure essential oils.  

Q: Are herbs safe?

A: The medicinal actions of every plant are unique. The chemical constituents within an herb can be contraindicated for an individual when used with other medications. The safety and effectiveness of herbal medicine is best understood under the guidance of a certified herbalist, naturopath or health care professional. That said, there are many herbs that have been used safely throughout the ages in households around the world by people who are not trained herbalists.

Q: What is the difference between infused oils and essential oils?

A: Infused oils are created by infusing dry or fresh plant material into base carrier oils.

- All herbal infused products are slow infused for no less than 6 weeks to be sure to extract as much goodness out of them. 

An essential oil is an extraction of the volatile oil within a plant.

Q: Are your herbs organic?

A: Most of our herbs are certified organic, otherwise our herbs are wildcrafted or cultivated without chemicals. 

Q: What does wild crafted mean?

A: Every herbalist describes wildcrafting differently. Other terms used could be; hand harvested, eco wild crafted, sustainably wild harvested, or wild foraging. Here we refer to wild crafting as harvesting plant material from their natural habitat or wherever medicinal plants decide to grow.  

Q: What is the best way to store my herbs?

A: We recommend air tight glass jars and storing them out of light and heat.